Refund and Returns Policy

Refund Policy

Please note that all sales are final. We do not offer refunds for any items purchased through our website. We encourage you to carefully review your order before completing the purchase. In the event that you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order, and we will work with you to resolve the issue with an exchange or store credit. Thank you for understanding.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Late or missing refunds

Sale items

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {[email protected]} and send your item to

Gifts

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.